Terms and conditions

*For new customers joining Sky TV online and existing customers joining online with Sky Multiroom (£10 a month). #Free calls apply to evening and weekend UK landline calls to 01, 02, 03 and 0870 numbers only (excludes Channel Islands, indirect and dial-up Internet access and 070 numbers). Sky Broadband Base free when you take Sky Talk (otherwise £5 a month) and availability is subject to your location. Speeds vary with location and line quality. Exclusive to Sky TV customers. £60 set-up for existing Sky TV customers. BT/Sky Talk line rental payable. Pre-registration required for existing customers due to exceptional demand. Excludes existing Sky+HD households.

Set-up: Non-standard set-up may cost extra. Sky Broadband set-up fees for existing Sky TV customers £60 for Base, £30 for Everyday and Connect or Free for Unlimited.

Sky TV subscription: Packages from £18-£48.50 per month. Sky Box Office costs extra.

Sky+HD: Pre-registration may be required. £10 per month for the HD Pack. HD channels received depend on your Sky TV package. Free Sky+HD box when you take Sky TV with the HD Pack and pay for set-up. Existing customers must agree to another 12 month minimum term for Sky TV. One free box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscriptions required). Sky+ functionality requires a Sky+ subscription (free for Sky TV customers, or £10 per month) and two satellite feeds. A Sky+HD box can store an average of 30 hours of high definition and 80 hours of standard definition programmes. HD ready TV required. Luxe TV HD, Channel 4 HD and BBC HD are available without subscription. Channel 4 HD requires a viewing card.

Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

Sky Broadband: You must subscribe to your chosen broadband product for 12 months. Monthly usage caps: Base – 2GB; Everyday – 10GB; Connect – 40GB and subject to Traffic Management Policy. Maximum upload speed: Base – 400Kb; Everyday – 600Kb; Unlimited – 1.3Mb; Connect – 448Kb. Speed you get depends on factors including distance from the exchange and line quality. See sky.com for more details and our Usage Policies. If your PC/laptop is not wireless enabled, you can buy the necessary equipment from Sky. McAfee Security free trials: Base, Everyday and Connect – 3 months, Unlimited – 12 months, then £3 per month unless you let us know you no longer wish to subscribe.

Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking Sky Talk Line Rental. Sky Talk is only available to Sky digital subscribers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Compatible BT line required for Sky Talk Line Rental.

Sky Multiroom: £10 pm. Provides the same Sky TV channels as your main Sky TV subscription on a box in another room. You must subscribe to Sky TV throughout and an extra box is required for each Multiroom subscription. Each box you have must be connected to the same fixed telephone line at all times. To receive your HD subscription channels in another room, you'll need another Sky+HD box and HD Pack subscription.

Standard Sky box: Free for new and existing customers when taken with Multiroom and paying for set-up. Limited to one free box per household (£49 if already taken and existing customer). Standard set-up is £60 for new and existing customers. You don't have to subscribe to Sky TV to get a free box, standard set-up £120.

General: Pre-registration may be required for existing customers due to exceptional demand. Once registered you will receive an indication of when we can complete your order. Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+/Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. Landlord's). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Channels/programmes and prices subject to change. Prices shown apply to customers paying by Direct Debit. For continuous debit/credit card mandate an additional 50p per month is payable. Information only applies to residential customers in the UK, Channel Islands and Isle of Man. Further terms apply. Calls cost 5p per minute (plus 9p connection fee) for BT customers. Calls from other providers may vary. Correct at 25 January 2010.