Product Cover - Customer Services - Tel: 08705 425 425

We want to be there for you long after your goods are delivered and unpacked.

That's why we offer what we genuinely believe is the best after-sales service around.

Our Total Product Cover goes beyond the manufacturer's guarantee to give you complete piece of mind for up to 5 years.
Click here for more info.

Or if you are buying a small household item why not opt for our Instant Replacement Cover which provides unlimited replacements for 3 years should your product break down.
Click here for more info.

Total Product Cover

Total Product Cover means you can relax, safe in the knowledge that your new product will work like new beyond the standard manufacturer's guarantee.
If something goes wrong, we'll get you up and running in no time.
In fact, you're guaranteed a fast, no-hassle repair service from Comet's nationwide team of over 500 engineers.

We are offering you complete peace of mind for two, three or five years (inclusive of the manufacturer's guarantee).

You are assured of:

  • Fully comprehensive cover - right from day one, including breakdown due to wear and tear and even accidental damage
  • Quick call-outs - one of our fully trained Comet engineers will visit you, usually within 3 working days and at a time to suit you
  • Fast repairs - typically within a week, and over 75% of repairs are completed in one visit by Comet's nationwide team of over 500 engineers
  • New for old replacement - if we can't repair the item economically, we'll replace it with a new one of similar specification
  • Unlimited repairs - no matter how many times the item breaks down during your cover
  • No unexpected bills - once you're covered there's never any more to pay - we won't charge you for the visit, even if the engineer finds nothing wrong
  • Unlimited frozen food cover - if your freezer breaks down and any food is spoiled, we'll pay up to £300 to replace it - and you can claim as many times as required

We recommend you take out Total Product Cover as soon as you buy, but you can also purchase it for up to 30 days afterwards by calling 08705 425 425. If you'd like full details about Total Product Cover, Click here.

If you product does not have Total Product Cover or the Manufacturer's guarantee has expired don't worry we can still repair it.
Click here to find out more.

Instant Replacement Cover

Comet's Instant Replacement Cover is available on many small household essentials under £130. We understand that if they go wrong, it's often easier and cheaper to buy a new one than get it repaired.
Instant Replacement Cover will provide unlimited replacements for 3 years should your product break down.

For a small one-off payment, you are assured of:

  • A quick and easy claims process - if it breaks, just bring it in to your local store and we will exchange it on the spot for a brand new one. If we can't replace it, we will give you Comet vouchers
  • No limits - you can have as many exchanges as you need during your three years' cover
  • For extra peace of mind, all our policies are underwritten by AIG UK

We recommend you take out cover as soon as you buy, but you can also purchase it for up to 30 days afterwards by calling 08705 425 425. Remember, Instant replacement Cover is available on most items up to £130

If you'd like full details about Instant Replacement Cover, click here.

If you product does not have Instant Replacement Cover or the Manufacturer's guarantee has expired don't worry we can still repair it. Click here to find out more.



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