Services & Support
Faults & Repairs
Cooker & Oven Repairs
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Please select below:
- I bought my appliance from Comet and it’s less than 1 year old
- I’ve got an extended warranty or service plan with you
- My appliance is over 1 year old, doesn’t have a warranty or was purchased from somewhere else
Cooker & oven repairs
0844 879 7577
Cooker, oven or hob packed up? No sweat. We can fix it, even if you didn’t buy it from Comet or the warranty has expired. We've got 500 fully trained expert engineers on tap from Monday through to Friday. They’ll turn up morning or afternoon, whichever suits you best.
£125 Cooker Repair Service
Includes £59 call out charge
Service includes:- Parts up to the value of £150
- Call out and evaluation
- All labour costs
- 3 month guarantee
Click here to read our terms and conditions
Please note that our Fixed Price Repair Service does not cover accidental damage or cosmetic parts.
How to get cooking again
Call us on 0844 879 7577 to book an appointment with your local engineer. You can reach us seven days a week at our UK based call centre. We’re on hand from 8am to 8pm Monday to Friday, 8am to 6pm on Saturday and 10am to 5pm on Sunday. Please make sure you have the model number of your cooker or oven jotted down somewhere before you call. We accept most major credit or debit cards and when you book an appointment you will be asked for those payment card details.
FAQs
How soon can I expect an engineer?
For the most up to date engineer availability information call our repairs helpline on 0844 879 7577.
When can I expect an engineer to fix my appliance?
Our engineers work Monday through to Friday. You can choose a morning or afternoon appointment on any of those days.
Typical oven and cooker problems
1. Main oven is not working/heating.
Many modern ovens won’t operate until the clock/timer is properly set. A step by step guide to doing this will be in the user manual that came with the oven.
2. Grill doesn’t work with the door shut.
Double check that you’ve selected the grill option and not the oven option on the dials or knobs. Most grills on modern ovens or cookers are designed to operate with the door open (unless otherwise stated in the manufacturer's instructions). So you may find that you have to have the door open to use the grill and this could be the cause of your problem.
3. Condensation on main oven door.
This isn’t a fault with the oven. It happens because there’s a high level of water in certain foods or meals. It can also be due to moisture in the atmosphere around the appliance. It will clear after use.
4. Funny smells.
Some brand new ovens can smell a bit funny because of the protective coating on some heating elements. To get rid of the odour, turn the empty oven on to approx 200°C for 30-60 mins - or a little longer. You should notice when the smell has gone.
5. I can smell gas.
If you think you can smell gas, don’t smoke, and don’t use naked flames. Don’t even flick power switches. Open windows, get out of your home and call the National Gas Emergency Service (formerly known Transco) on 0800 11 19 99. Don’t hang about. Call them straight away. Go. Now.
These are just a few of the brands we can repair, if you can’t find your appliance on the list then give us a call on 0844 879 7577 as we might still be able to help.
| AEG | FAGO | PARKINSON COWAN |
| ARISTON | FLAVEL | PRESTIGE |
| ASPEN | FRIGIDAIRE | PRIMA |
| BAUMATIC | GORENJE | PROLINE |
| BEKO | HOMARK | RANGE |
| BELLING | HOOVER | ROSIERES |
| BLOMBERG | HOTPOINT | SAMSUNG |
| BOSCH | HYGENA | SCANDINOVA |
| BRANDT | IGNIS | SERVIS |
| CANDY | INDESIT | SHARP |
| CANNON | LAMONA | SIEMENS |
| CANON | LEISURE | SMEG |
| CAPLE | LG | STOVES |
| CDA | MATSUI | TEBA |
| CREDA | MOFFAT | TECNOLEC |
| DE DIETRICH | NARDI | TEKA |
| DELONGHI | NEFF | TERIM |
| DIPLOMAT | NEW WORLD | TEVA |
| ELBA | NEWHOME | TRICY BENDIX |
| ELECTROLUX | PANASONIC | WHIRLPOOL |
| ZANUSSI |
