Services & Support

Accessibility

We want everyone to be able make the most of our website. That’s why we’re always looking to see if we can make it better and easier to use.

If you’re experiencing glitches or need to ask us anything, just click on contact us.

Access keys

'Access keys' are shortcuts that help you move round a website.

We use ones based on the recommended UK Government access keys: -

S - Skip navigation
1 - Home page
2 - What's new? (RSS feed)
3 - Site map
4 - Search
5 - Frequently Asked Questions (FAQ)
6 - Help
7 - Complaints procedure
8 - Terms and conditions
9 - Feedback form
0 - Accessibility statement (this page)

You can store the keys in your web browser. Just follow the instructions for the browser you use:

Internet Explorer:
Hold down the "Alt" key, press the access key, release both keys and press "Enter".
Mozilla, Firefox (PC):
Hold down the "Alt" key and press the access key
Mozilla, Firefox (MAC):
Hold down the "Ctrl" key and press the access key
Safari, Omniweb (MAC):
Hold down the "Ctrl" key and press the access key listed
Opera:
Hold down the "Shift" key and press "Escape", release both keys, then press the access key.

Here’s an example for Internet Explorer.
Press and hold the 'Alt' key, press the '4' key, release both keys and press "Enter". Using access keys, you can quickly go back to this page. Just press the keys above and the key '0'.

Browser Support

We want our websites to look the same whatever browser you’re using. So we’ve designed and tested them on all these: -
Internet Explorer 5.5 for Windows
Internet Explorer 6 for Windows
Internet Explorer 7 for Windows
Mozilla FireFox for Windows
Opera 9 for Windows
Mozilla FireFox for Macintosh

Always make sure you’re using the most up-to-date version of your browser to get the best from our site.

Sitemap

The comet.co.uk website has a sitemap to help you quickly get to the page you want and to find your way around. You can get to it by clicking here.

You can get to the sitemap with access key '3'.

Changing the font size

You can use your browser to blow up or reduce most of the text on the site to suit your sight.

Internet Explorer 5.0 and above:
Go to the View menu, select the option “Text sizes” and change the size.

Mozilla Firefox:
Go to the View menu, select the option “Text sizes” and change the size.
You can also hold down the 'CTRL' key on your keyboard and press the plus (+) or minus (-) sign to make the text bigger or smaller.