This service includes disconnection of existing appliance and Installation of new product. Installation includes connecting your new appliance to an existing electrical socket (in line with Health and Safety Guidelines) and waste outlet (WET connections). However, please note, our engineers cannot connect to an extension lead or remove the plug. There must be a suitable electrical socket and waste outlet within 1 metre of the siting of the new appliance. The engineer will only connect to a cold water feed and not a hot water feed. They are also unable to alter any kitchen cabinets. For all cases, our engineers reserve the right to refuse to connect any item that is a potential health and safety risk.